Send in the morning, arrives in the evening!
Tokyo to Kyoto: Same-Day Luggage Delivery Service
Ship your heavy travel luggage with ease!
Starting at 13,200 yen (tax included)
Check out, and enjoy sightseeing hands-free
LUGGAGE EXPRESS is a same-day luggage delivery service that utilizes the Shinkansen (bullet train).
Simply drop off your luggage at your hotel in Tokyo and pick it up at your hotel in Kyoto on the same day.
Travel smart with LUGGAGE EXPRESS.
How to Use
STEP.1
Book Online
Deadline: 9 PM the day before
Easily make your reservation and payment through our website. After booking, you'll receive a "booking ticket" via email.
STEP.2
Drop Off Your Luggage
Deadline: 9 AM on departure day
Show your "reservation ticket" at your hotel's front desk,, attach the provided tag to your luggage, and drop it off.
STEP.3
Pick Up Your Luggage
Available: After 6 PM or 9 PM
Provide your name at the destination hotel's front desk to collect your luggage.
*Collection times vary depending on your plan.
*You will receive a delivery confirmation email.
Book Now
Now available: Tokyo to Kyoto
Regular Delivery
1
item
¥13,200
（tax included）
Drop-off 9 AM
Pickup 9 PM
Express Delivery
1
item
¥16,500
（tax included）
Drop-off 9 AM
Pickup 6 PM
※Note: Max dimensions 200cm (L+W+H), max weight 30kg per item
4 Key Points
01
Simple
Book and pay easily from your smartphone. Just drop off your luggage at your hotel on the morning of your departure.
02
Same-Day
Via Shinkansen, we offer same-day delivery. Enjoy sightseeing hands-free and pick up your luggage at your destination hotel.
03
Safe & Secure
We use rail transport, which has a low risk of delays or accidents. We also have a dedicated call center (for emergencies) to keep you worry-free.
04
Sustainable
Environmentally friendly rail transport. Compared to truck transportation, we reduce CO2 emissions by about 1/7.
*According to the Japan Private Railway Association
Frequently Asked Questions
When is the cancellation deadline?
Cancellation is free until 9:00 PM the day before delivery. Please cancel through the link provided in your booking confirmation email.
A 100% cancellation fee applies after 9:00 PM the day before delivery. Please contact us via chat for late cancellations.
What payment methods are available?
We only accept credit card payments on our dedicated website.
What items are accepted for delivery? (Size limits, etc.)
We accept suitcases and bags with secure closures (zippers, etc.) only. Size limit: combined dimensions of all three sides within 200 cm, weight under 30 kg.
*We also deliver packaged strollers (simple bubble wrap packaging is fine) and cardboard boxes.
Which hotels can I pick up my luggage at?
Please collect your luggage at the front desk or bell desk of participating hotels in Kyoto. *This service is limited to guests staying at participating hotels.
You can check the list of participating hotels here.
What should I do if my luggage is damaged or doesn't arrive?
Please contact us via live chat.
*In case of significant delays, we will notify you by email or phone.
Contact
For questions about using our service or any other inquiries, please contact us via chat.
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